Warranty policy
Draft template: sections marked [in brackets] must be completed by Ironcore Solutions Limited and reviewed before launch.
Each product page states the warranty length and whether it is a manufacturer or store warranty. Keep your order number as proof of purchase.
New products
[Business to confirm: manufacturer warranty handling, authorised service centres, whether you handle claims on the customer's behalf.]
Refurbished and used products
[Business to confirm: store warranty terms, what is covered (e.g. hardware faults) and excluded (e.g. physical/liquid damage, battery wear).]
Making a claim
Contact solutionsironcore@gmail.com / 0795895052 with your order number, the serial number and a description of the fault.